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How to deflect payment excuses before the recession hits

December 27, 2019

Late payments became prevalent in the wake of the 2008 financial crisis and have remained. Now that a recession is coming, it seems companies are going to continue using this excuse.

RIABU’s Simon Littlewood talks to Mark Laudi about how smaller companies can use consistent customer service as a way to deflect any excuses for late payment from their customers