Episodes
Monday Apr 22, 2019
What if the BPO is separate from your business contact
Monday Apr 22, 2019
Monday Apr 22, 2019
Your customer is based locally, and you deal with someone who works just a few streets away, or in another part of town.
But the person who receives and handles your invoice is in a Business Process Outsourcing (BPO) centre elsewhere, such as India, Philippines or Malaysia.
How can you manage these disparate relationships in a way that ensures you still get paid on time?
Listen to RIABU experts Simon Littlewood and Mark Laudi address the challenges and explain what you can do about it.
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